1.These General Terms and Conditions (the “Terms”) govern the rights and obligations of the Seller and the Buyer arising from or in connection with a purchase contract concluded at a distance through the e-shop at www.pressburgmint.com (the “E-shop”) operated by the Seller (the “Purchase Contract”).

2.These Terms apply exclusively to purchases made through the E-shop.

3.These Terms and the Complaints Policy (Annex 1) form an integral part of every Purchase Contract. Where the Seller and the Buyer agree in writing on terms that differ from these Terms, the specifically agreed terms prevail.

4.By ticking the relevant checkbox and submitting the order using the button “Order with obligation to pay”, the Buyer confirms that they have read and understood these Terms, agree with them, and accept that they form part of the Purchase Contract.

5.Legal relationships with Consumers are governed in particular by:

• Act No. 40/1964 Coll., the Civil Code, as amended;
• Act No. 108/2024 Coll. on Consumer Protection, as amended (the “Consumer Protection Act”);
• Act No. 22/2004 Coll. on Electronic Commerce, as amended;
• Act No. 391/2015 Coll. on Alternative Resolution of Consumer Disputes, as amended;
• other generally binding legal regulations of the Slovak Republic.

6.Legal relationships with Business Buyers are governed by Act No. 513/1991 Coll., the Commercial Code, as amended, and these Terms. Provisions of these Terms that apply only to Consumers do not apply to Business Buyers.

1.

2.Buyer: a natural or legal person who purchases Goods through the E-shop, either as a Consumer or as a Business Buyer.

3.Consumer: a natural person who, when concluding and performing the Purchase Contract, does not act within the scope of their business, employment or profession.

4.Business Buyer: a person registered in the Commercial Register or another register, a person conducting business on the basis of a trade licence or another authorisation, or any Buyer who provides a company ID (IČO) in the order. A Buyer who provides a company ID in the order is treated as a Business Buyer.

5.Distance Contract: a contract concluded exclusively by means of distance communication (in particular the website, e-mail or telephone), without the simultaneous physical presence of the Seller and the Buyer.

6.Goods: investment gold and other precious metal products offered in the E-shop, in particular coins, bars and medals made of gold, silver, platinum, palladium or copper.

7.Durable Medium: any means enabling the Buyer or the Seller to store information addressed to them in a way that allows future reference and unchanged reproduction, in particular paper, e-mail, USB key, memory card or computer hard drive.

8.Force Majeure: an extraordinary, unforeseeable and unavoidable event beyond the reasonable control of the affected party, including in particular natural disasters, epidemics, war, armed conflict, sanctions, embargoes, government measures, strikes, cyber attacks, failures of energy or communication networks, disruption of global supply chains, and suspension of production or supply by mints, refineries or suppliers.

9.

1.The presentation of Goods in the E-shop is not a binding offer by the Seller. The Buyer’s order submitted through the E-shop is a proposal to conclude a Purchase Contract. By clicking “Order with obligation to pay”, the Buyer acknowledges that the order entails an obligation to pay the purchase price.

2.The order must contain:

• name and surname;
• delivery address (street, number, town, postal code, country);
• e-mail address and telephone number;
• unambiguous identification and quantity of the Goods ordered;
• payment method;
• delivery method.

A Business Buyer must also provide its company name, company ID, tax ID, VAT ID (if applicable), billing address (if different from the delivery address) and contact person.

3.An incomplete order is not a valid proposal to conclude a contract. The Seller may, but is not obliged to, ask the Buyer to complete it. The Seller considers the details provided in the order to be correct.

4.After the order is received, the Seller sends the Buyer an automatic e-mail confirming receipt of the order. The Purchase Contract is concluded when the Seller sends the Buyer an e-mail accepting the order (the “Order Acceptance”). Where the automatic confirmation expressly states that the order is accepted, it constitutes the Order Acceptance.

5.The Order Acceptance contains the name and specification of the Goods, the purchase price, the delivery costs, the dispatch lead time, the delivery address and method, the payment method, and the details of the Seller and the Buyer.

6.The Seller is not obliged to accept an order and may refuse it, in particular where:

• the Goods are no longer available or the price shown was evidently incorrect;
• the order exceeds the maximum quantity per order or per customer set by the Seller;
• the Buyer has previously failed to pay for or collect an order;
• the Buyer fails to provide information or documents required under Article XI;
• the delivery would be to a country or person subject to sanctions or export restrictions.

7.The Buyer may cancel the order free of charge by e-mail to shop@pressburgmint.com only before the Order Acceptance is sent. After the Purchase Contract is concluded, the order is binding and cannot be cancelled except as provided in these Terms or by mandatory law.

8.The e-mail address provided in the order is used for all communication with the Buyer and is considered a Durable Medium.

9.By submitting the order, the Consumer confirms that the Seller has provided all pre-contractual information required by the Consumer Protection Act duly and in time.

1.The Seller shall:

• deliver the Goods in the agreed quantity and quality, within the agreed lead time and in the agreed manner;
• pack the Goods appropriately for transport;
• ensure that the Goods comply with applicable legal requirements;
• provide the Buyer with the invoice (tax document) and all documents required by law.

2.The Seller is entitled to:

• receive the purchase price in full and on time;
• verify the identity of the Buyer or of the person collecting the Goods;
• request information and documents under Article XI and suspend the order until they are provided.

3.The Buyer shall:

• pay the agreed purchase price, including delivery costs, within the agreed time;
• take over the ordered Goods;
• confirm the takeover of the Goods by their signature or the signature of an authorised person.

4.The Buyer is entitled to receive the Goods in the agreed quantity, quality, lead time, manner and place as set out in the Order Acceptance.

1.The E-shop specialises in the sale of investment gold and other precious metal products. The description, price, availability and other details of each product are shown in the E-shop.

2.Product images are illustrative. Unless a specific year of mintage, design variant or packaging is stated in the product description, the Seller may supply the product in any year of mintage or packaging variant with the same metal content, fineness and denomination.

3.Prices of precious metal Goods depend on movements of precious metal prices and exchange rates on international markets, which the Seller cannot influence. Prices in the E-shop are updated regularly. The price binding for the Purchase Contract is the price shown at the moment the order is submitted and stated in the Order Acceptance. Subsequent changes in market prices, in either direction, do not affect the agreed price.

4.All prices in the E-shop are final prices. Delivery and packaging costs are added in the checkout and are shown before the order is submitted.

5.Investment gold is exempt from value added tax pursuant to Section 67 of Act No. 222/2004 Coll. on Value Added Tax. Prices of other Goods (in particular silver, platinum, palladium and copper products) include VAT where applicable under the VAT Act.

6.The Buyer may pay the total price (purchase price plus delivery costs) by:

1. a)bank transfer to the Seller’s account (advance payment), using the variable symbol stated in the Order Acceptance; or
2. b)online card payment through a payment gateway (e.g. Stripe, Global Payments, PayPal).

7.Payment by bank transfer must be credited to the Seller’s account within 3 (three) business days of the Order Acceptance. The payment obligation is fulfilled when the full amount is credited to the Seller’s account. Goods are dispatched only after full payment has been received.

8.If the full price is not credited in time, the Seller may withdraw from the Purchase Contract by e-mail notice to the Buyer. In that case the Buyer shall compensate the Seller for the damage actually incurred, in particular any loss caused by a decrease in the market price of the Goods between the Order Acceptance and the withdrawal, to the extent permitted by law. The Seller may set off this claim against any amount paid by the Buyer.

9.Where the price shown in the E-shop is evidently incorrect due to a technical or human error (in particular where it materially deviates from the current market price or the usual price of the product), the Seller may withdraw from the Purchase Contract even after the Order Acceptance, and shall refund any amount paid within 14 (fourteen) days of the withdrawal.

10.The Seller issues an invoice (tax document) electronically in PDF format and sends it to the Buyer’s e-mail address within 3 (three) days of receiving payment. On request, the invoice is also sent by post.

1.The place of performance is the delivery address stated in the Order Acceptance.

2.The Buyer may choose from the following delivery methods:

1. a)Priority Mail with Tracking (uninsured);
2. b)FedEx Priority (insured).

The delivery methods available for a particular order, including any maximum order value for individual methods, and their prices are set out in the Shipping Price List (Annex 3) and shown in the checkout.

3.Consignments sent by Priority Mail with Tracking are not insured. Consignments sent by FedEx Priority are insured for their full value. The Seller recommends FedEx Priority, in particular for higher-value orders.

4.If a consignment is not delivered, the Buyer shall notify the Seller without undue delay. The Seller shall initiate an investigation with the carrier. A consignment is considered lost once the carrier confirms its loss, but no later than 30 (thirty) days after the Buyer’s notification. The Seller shall then, at its discretion, dispatch replacement Goods or refund the amounts paid within 14 (fourteen) days.

5.The Buyer shall take over the Goods in person or ensure takeover by an authorised person. A person collecting the Goods on the Buyer’s behalf must present a written authorisation and, on request, the Order Acceptance and proof of identity.

6.On delivery, the Buyer should check that the packaging and security seals are intact. If the packaging is damaged or shows signs of unauthorised opening, the Buyer should record this in the carrier’s delivery protocol or refuse the consignment, and notify the Seller by e-mail without undue delay, at the latest within 24 (twenty-four) hours of delivery, attaching photographs of the packaging. By signing the delivery protocol without reservation, the Buyer confirms that the packaging was intact on delivery.

7.Damage to the Goods or missing contents should be reported to the Seller by e-mail within 24 (twenty-four) hours of delivery, with photographs of the packaging and contents. The Seller recommends recording a continuous video when opening the consignment. For Business Buyers, claims for transport damage or missing contents not reported within this period will not be accepted.

8.The Buyer may refuse the consignment only if:

1. a)the packaging is seriously damaged or shows signs of unauthorised opening;
2. b)the consignment is evidently incomplete; or
3. c)the consignment evidently does not correspond to the Goods ordered.

The reason for refusal must be stated in the carrier’s delivery protocol.

9.If the Buyer refuses to take over the Goods without a legitimate reason or fails to collect them within the carrier’s storage period, the Seller may withdraw from the Purchase Contract. The Buyer shall compensate the Seller for the costs actually incurred (in particular delivery, return delivery and packaging costs) and for any loss caused by a decrease in the market price of the Goods, to the extent permitted by law. The Seller may set off these amounts against the purchase price to be refunded.

10.If repeated delivery or delivery by another method is required for reasons on the Buyer’s side, the Buyer shall bear the related costs.

11.The Seller may deliver the Goods before the agreed date only with the Buyer’s consent.

12.The Seller is not liable for delays caused by the carrier after dispatch or by an incorrect or incomplete delivery address provided by the Buyer.

1.The indicative dispatch lead time is always displayed during checkout before the order is submitted. The lead time shown at checkout and stated in the Order Acceptance is the agreed delivery period. The lead time runs from the day full payment is credited to the Seller’s account.

2.Under normal market conditions, orders are usually dispatched within a few business days of payment.

3.Exceptional circumstances outside the Seller’s control, in particular a disruption of global supply chains, suspension or delay of production by mints, refineries or suppliers, extraordinary demand for precious metals, transport restrictions or Force Majeure, may significantly extend the lead time. Where the Seller can anticipate such circumstances, the Buyer is informed of the extended lead time during checkout. By submitting the order, the Buyer accepts the extended lead time as the agreed delivery period.

4.Where such circumstances arise unforeseeably after the Purchase Contract is concluded, the lead time may be extended without prior notice. In such cases the exact lead time cannot be determined in advance and, in extreme cases, may exceed 3 (three) months. The Seller shall inform the Buyer of the delay, and where possible of an updated estimated dispatch date, without undue delay after becoming aware of it.

5.If the Goods are not dispatched within the lead time stated in the Order Acceptance due to an unforeseen delay, the Buyer may choose to:

1. a)withdraw from the Purchase Contract by e-mail notice to shop@pressburgmint.com, in which case the Seller shall refund the purchase price and delivery costs paid within 14 (fourteen) days of receiving the notice; or
2. b)maintain the order and agree with the Seller on compensation for the extended waiting time, for example a complimentary product provided by the Seller.

Until the Buyer withdraws, the Purchase Contract remains in force and the Seller continues to fulfil it.

6.The right to withdraw under paragraph 5 lapses once the Goods have been dispatched.

7.The refund under paragraph 5 is limited to the amounts actually paid by the Buyer. The Buyer is not entitled to compensation for changes in the market price of precious metals between the order and the refund, nor to interest or other compensation, unless mandatory law provides otherwise.

8.If the Goods cannot be delivered at all due to their unavailability, discontinuation of production by the manufacturer or supplier, or Force Majeure, the Seller may withdraw from the Purchase Contract. The Seller shall inform the Buyer without undue delay and refund all amounts paid within 14 (fourteen) days of the withdrawal, unless the parties agree on substitute performance.

9.If the order contains several items and some are not available, the Seller may dispatch the order in parts after informing the Buyer.

1.The Buyer acquires ownership of the Goods only upon payment of the purchase price in full.

2.The risk of damage to the Goods passes to the Consumer when the Consumer or a third party authorised by the Consumer (other than the carrier) takes over the Goods, or when the Consumer fails to take over the Goods in time although the Seller enabled them to do so.

3.The risk of damage to the Goods passes to the Business Buyer when the Goods are handed over to the first carrier for transport to the Business Buyer.

2.Orders cannot be cancelled, amended or refunded due to changes in market prices, including where the market price falls after the order is submitted. The Buyer may not cancel an existing order in order to place a new order at a lower price. Each order is a separate binding contract at the price valid at the time it was submitted.

3.By submitting the order, the Buyer expressly acknowledges that:

• precious metal prices are volatile;
• the price is fixed at the time the order is submitted; and
• the order cannot be cancelled due to subsequent price changes.

4.A Purchase Contract may be terminated before delivery only:

1. a)under Article VII (dispatch delays);
2. b)where the Goods are materially defective or not in conformity with the contract, under Article X; or
3. c)where mandatory law so provides.

Market price movements are never a valid reason for cancellation or refund.

5.The Seller may withdraw from the Purchase Contract in the cases set out in Articles III.6, V.8, V.9, VI.9, VII.8 and XI, and in cases provided by law.

1.The Seller’s liability for defects of the Goods and the complaints procedure are governed by the Civil Code, the Consumer Protection Act and the Complaints Policy (Annex 1) published in the E-shop. The rights of Business Buyers arising from defects are governed by the Commercial Code.

2.The following are natural characteristics of precious metal products and do not constitute defects:

• milk spots, toning, patina or discolouration on silver and other metals;
• minor handling marks, hairlines or surface variations consistent with the production process and the quality standard stated for the product;
• variations in the finish or appearance of the packaging, capsule or certificate that do not affect the metal content, fineness or authenticity of the product.

3.Complaints concerning the weight, fineness or authenticity of the Goods are assessed only for Goods in their original condition, packaging and sealed capsule or blister, where supplied in one.

4.The liability of the Seller towards a Business Buyer for damage is limited to the purchase price of the Goods concerned. The Seller is not liable to a Business Buyer for lost profit or indirect damage.

5.The Seller is not liable for failure or delay in performing its obligations caused by Force Majeure.

1.The Seller is an obliged entity under Act No. 297/2008 Coll. on the Prevention of Money Laundering and Terrorist Financing, as amended. The Seller may require the Buyer to prove their identity and to provide information and documents on the source of funds, the beneficial owner and the purpose of the transaction.

2.Until the required information and documents are provided, the Seller may suspend processing of the order. The lead time does not run during this suspension.

3.The Seller may refuse an order or withdraw from the Purchase Contract if the Buyer does not provide the required information or documents, if there is a suspicion of an unusual business operation, or if the transaction would breach sanctions or export restrictions. In such cases the Seller shall refund any amount paid, unless prohibited from doing so by law or by a decision of a competent authority.

1.If the Consumer is not satisfied with the way the Seller handled their complaint, or believes that the Seller has violated their rights, the Consumer may request redress from the Seller by e-mail to shop@pressburgmint.com.

2.If the Seller rejects the request or does not respond within 30 (thirty) days of its sending, the Consumer may submit a proposal for alternative dispute resolution under Section 12 of Act No. 391/2015 Coll.

3.The competent alternative dispute resolution body is the Slovak Trade Inspection (www.soi.sk) or another authorised entity on the list kept by the Ministry of Economy of the Slovak Republic. The Consumer may choose which of these bodies to approach.

4.The alternative dispute resolution body may refuse to deal with a dispute whose value does not exceed EUR 20. The body may charge the Consumer a fee to the extent permitted by Act No. 391/2015 Coll.

5.Only a Consumer may initiate alternative dispute resolution.

1.The Seller, as controller, processes personal data only to the extent necessary and in accordance with Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection, as amended. Details are set out in the Privacy Policy published in the E-shop.

2.The Seller has adopted appropriate technical and organisational measures corresponding to the nature, scope and risks of the processing.

1.The Seller may amend these Terms. Amendments take effect on publication in the E-shop. Each Purchase Contract is governed by the Terms in force at the time the order was submitted.

2.The parties communicate by e-mail or by post.

3.The Purchase Contract is concluded for a fixed term, until both parties have fulfilled their obligations under it.

4.The Purchase Contract and all legal relationships arising from it are governed by the laws of the Slovak Republic. For Consumers, this choice of law does not deprive them of the protection afforded by mandatory provisions of the law of the country of their habitual residence.

5.Disputes with Business Buyers fall under the jurisdiction of the courts of the Slovak Republic competent according to the Seller’s registered office.

6.If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions remain unaffected. The invalid provision shall be replaced by a valid provision that most closely reflects its purpose.

7.If these Terms are published in several language versions and they differ, the Slovak version prevails.

8.The Annexes form an integral part of these Terms.

9.These Terms are protected under Act No. 185/2015 Coll., the Copyright Act, as amended.

10.These Terms enter into force and effect on 3 November 2026 and replace the Terms effective from 26 June 2023.