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General Business Terms and Conditions
for the Website of the E-shop www.pressburgmint.com
III.
PURCHASE CONTRACT CONCLUSION.. 3
V.
INFORMATION ABOUT GOODS, PRICE AND PAYMENT CONDITIONS. 5
VI.
CONDITIONS OF GOODS DELIVERY. 6
VII.
ACQUISITION OF TITLE AND TRANSFER OF THE RISK OF DAMAGE TO GOODS. 8
VIII.
WITHDRAWAL FROM THE CONTRACT. 8
IX.
COMPLAINT HANDLING POLICY (Liability for Defects, Warranty, Complaints) 11
X.
ALTERNATIVE RESOLUTION OF DISPUTES. 11
XI.
PERSONAL DATA PROTECTION. 12
I. GENERAL PROVISIONS
1. The General Business Terms and Conditions lay down the
details of the rights and obligations of the contracting parties arising in
connection with or upon the purchase contract concluded at a distance
(hereinafter referred to only as the “Purchase Contract”), concluded by and
between the Seller and the Buyer through the website of the e-shop
www.pressburgmint.com (hereinafter referred to only as the “E-shop“) operated
by the Seller, the subject of which is the sale and purchase of goods.
2. The Seller publishes a list of goods offered for sale to
the Buyer and enables the Buyer to order goods through the website of the
e-shop. These Business Terms and Conditions apply exclusively to purchases in
the Seller´s e-shop.
3. The contracting parties agree that the Business Terms and
Conditions and the Complaint Handling Policy are an integral part of any
purchase contract concluded by and between the Buyer and the Seller through the
Seller´s e-shop, unless otherwise provided herein. In the case the Seller and
the Buyer conclude a purchase contract in which they agree the terms and
conditions differing from the Business Terms and Conditions, special provisions
of the purchase contract always have preference over the Business Terms and
Conditions. The Buyer confirms by means of the so-called ticking box in the
process of concluding a purchase contract through the e-shop and by sending an
order “Send the order with the payment obligation“ that fully
understands their content and any and all terms and conditions and agrees with
them and is aware of the fact that the Business Terms and Conditions constitute
an integral part of the purchase contract concluded by and between the Buyer
and the Seller.
4. Contractual relationships (as well as other legal
relations that may arise from a contractual relationship) with individuals who
during the conclusion of a contract pursuant to these Business Terms and
Conditions do not act within their line of business (hereinafter referred to
also as the Consumer“), are applied the following regulations:
- Act
No. 40/1964 Coll., the Civil Code as later amended,
- Act
- Act
No. 102/2014 Coll. on the Consumer Protection in the case of sale of
goods or provision of services under a distance contract or contract
concluded outside Seller´s operating premises and Act No. 250/2007 Coll.
on the Consumer Protection.
- Act
- Act
No. 22/2004 Coll. on Electronic Business and on amending and
supplementing the Act No. 128/2002 Coll. on the State Supervision of
Internal Market in the Consumer Protection Matters and on amending and
supplementing some acts,
- Act
- Act
No. 250/2007 Coll. on the Consumer Protection and on amendments to the
Act of the National Council of the Slovak Republic No. 372/1990 Coll. on
the Offences as later amended and Act No. 102/2014 Coll. on the Consumer
Protection in the case of sale of goods or provision of services under a
distance contract or contract concluded outside Seller´s operating
premises and on amending and supplementing some acts,
- Act
- Act
No. 391/2015 Coll. on Alternative Resolution of Consumer Disputes and on
amending and supplementing some acts – the right to file a petition for
the commencement of alternative resolution of one´s dispute and other
generally binding legal regulations of the Slovak Republic.
- Act
II. DEFINITION OF TERMS
The Seller is the operator of an e-shop www.pressburgmint.com:
Company name:
Pressburg
Mint – Bratislavská mincovňa s. r. o.
Registered office: Galvaniho 16407/7D,
Bratislava – Ružinov district, 821 04
Company Reg. No. (IČO):
35 755 598
Tax Reg. No. (DIČ):
2021401690
VAT Reg. No. (IČ DPH):
SK2021401690
registered with the Company Register maintained by the
District Court of Bratislava I., Section: 18124/B, File
No.: Sro represented by Ladislav Behul.
Seller´s contact details:
Customer support:
E-mail: shop@pressburgmint.com
Correspondence address:
Galvaniho 16407/7D, Bratislava
– Ružinov district, 821 04
Account number for noncash payments:
Bank:
Československá obchodná banka, a.s.
Account number: 4003872742
IBAN: SK2175000000004003872742
BIC(SWIFT): CEKOSKBX
Buyer is an individual or a legal entity that
purchases goods or uses services, either as a consumer or a business.
Consumer shall be understood, for the purposes
of these General Business Terms and Conditions, as an individual who during the
conclusion and fulfilment of the purchase contract does not act within his/her
line of business, employment, or profession.
Buyer – business entity
– is an entity registered with the Company
Register, entity that performs business activities based on a sole trade
licence or other then sole trade licence pursuant to special regulations or an
entity that carries out agricultural production and is registered in records
pursuant to a special regulation.
– if it states its company registration number
(IČO), then it takes note that the rules of the General Business Terms and
Conditions for Businesses apply to it. Operator´s legal relations with the
Buyer that is a business entity explicitly ungoverned by these General Business
Terms and Conditions or a contract shall be regulated by applicable provisions
of the Act No. 513/1991 Coll., the Commercial Code, as well as by applicable
legal regulations.
Distance contract shall be understood, for the purposes
of this Act, as the contract between the Seller and the Consumer agreed and
concluded exclusively by means of one or several means of distance
communication, without the Seller´s and the Consumer´s concurrent physical
presence, namely by using the website, e-mails, telephone, fax, addressing
letter or product catalogue.
Goods shall be understood, for the purposes of these
Business Terms and Conditions, as the sale of investment gold and silver coins
and bars.
Durable medium shall be understood, for the purposes of
this Act, as the means enabling the Consumer or the Seller to keep information
addresses to him/her/it in the manner providing for their use in future for the
time corresponding to the purpose of such information and providing for
unchanged reproduction of saved information, in particular papier, e-mail, USB
key, CD, DVD, memory card, computer hard disk.
Force majeure is a circumstance lying in an
extraordinary, unforeseeable, unavoidable, and unintentional event.
Supervision over the sale of goods and provision
of the transport services by the Seller, including the sale through the e-shop
is performed by:
Supervisory body:
Ústredný inšpektorát
Slovenskej obchodnej inšpekcie
(Central Inspectorate
of the Slovak Trade Inspection)
info@soi.sk
P. O. BOX 29
Bajkalská 21/A
827 99 Bratislava
III. Purchase Contract Conclusion
1. An order shall be carried out through a completed and
sent form featured in the Seller´s e-shop and shall be considered to a binding
proposal for the purchase contract conclusion by the Buyer. The Buyer sends an
order to the Seller by clicking the button “Send the order with the payment
obligation“. The Buyer is acquainted with the fact that the order
includes the obligation to pay the purchase price. Details in such order shall
be considered correct by the Seller.
The Buyer´s order must contain the following information:
– name and surname,
– delivery address (street, number, town, postal code),
– e-mail and telephone,
– unambiguous identification of ordered goods and their
quantity,
– payment method with respect to the goods,
– method of transport and goods takeover,
In the Buyer´s – business entity´s case, the following
details as well:
– company name,
– company reg. number, tax reg. number, VAT reg. number,
– invoicing address (if different from the delivery one),
– contact person.
The Buyer´s order that fails to contain all required details
shall not represent a binding proposal for the purchase contract conclusion by
the Buyer and the Seller will not have the obligation to accept such Buyer’s
incomplete order. The Seller may but is not obliged to request the Buyer to
supplement missing details in such order. The Buyer´s e-mail address stated in
the order will be used to deliver all information to the Buyer and considered
to be a durable medium.
The Consumer explicitly confirms that he/she has been
acquainted with the fact that the order includes the obligation to pay the
purchase price.
2. The Buyer has the right to cancel the order within 24
(twenty-four) hours, without specifying a reason therefor, prior to its binding
confirmation by the Seller. The order cancellation may be sent to the e-mail
address shop@pressburgmint.com
3. Following the delivery of the order to the Seller, the
Buyer will be sent an e-mail as a “order confirmation” to the electronic
address (e-mail) provided by the Buyer.
4. The Purchase Contract shall be deemed concluded upon the
binding acceptance of the proposal for conclusion of the purchase contract by
the Seller.
5. The binding acceptance of the order contains information
about name and specification of goods, information about purchase price of the
goods, delivery term, place of goods delivery, information about goods
transport, including the price of transport, information about payment method,
information about the Seller and information about the Buyer or other required
details.
6. The Consumer confirms by sending the order that the
Seller has fulfilled its information duties duly and in time pursuant to
provisions of Section 3 (1) Act No. 102/2014 Coll. on the Consumer Protection
in the case of sale of goods or provision of services under a distance contract
or contract concluded outside Seller´s operating premises and on amending and
supplementing some acts.
IV. RIGHTS AND OBLIGATIONS
1. Seller´s rights and obligations
1.1. Seller´s obligations:
– to provide any and all information within the
meaning of legal regulations in force,
– to deliver to the Buyer, upon the order confirmed by the
Seller, the goods in the agreed amount, of the agreed quality, within the
agreed time limit, to pack and prepare for the transport in the manner as
confirmed in the order,
– the goods must meet legal regulations in force,
– to hand all documents over to the Buyer, specially at the
latest together with the goods in writing or electronically that are required
for their takeover and use within the meaning of legislation in force (tax
document, instructions in the Slovak language for assembly, attendance use,
maintenance, form for withdrawal from the contract, warranty card in the case a
warranty period has been agreed for a longer time than is the statutory
period).
1.2. Seller´s rights:
– due and timely payment by the Buyer of the purchase price
for the goods delivered,
– verification of identity of the Buyer or the person
authorized to collect goods in the case of collection in person, i.e., in the
cases the Buyer paid for the goods by card in advance, a bank transfer or by
means of an invoice with a maturity term.
2. Buyer´s rights and obligations
2.1 Buyer´s obligations:
– to accept the purchased goods or ordered goods,
– to pay the Buyer the purchase price agreed in the purchase
contract and/or according to the Seller´s pricelist valid at the time of the
purchase contract conclusion within the agreed time limit, including the cost
of the goods delivery,
– to confirm the takeover of the goods by own signature or
the signature of the person authorized by the Buyer in the delivery note
2.2. Buyer´s rights:
– the Consumer´s withdrawal from the purchase contract,
without specifying a reason therefor, within 14 (fourteen) calendar days. The
time limit for the withdrawal from the contract in the case of a contract whose
subject is the sale of goods shall expiry after 14 (fourteen) days from the day
on which the Buyer or a third party authorized by the Buyer, with the exception
for the transport, accepts the goods or concludes a service agreement. The
contract shall be terminated from its beginning by the Consumer´s withdrawal
from the purchase contract,
– to deliver goods in the agreed amount, of the agreed
quality, within the agreed time limit and in the manner and at the place as
agreed by the contracting parties in the binding order acceptance.
V. INFORMATION ABOUT GOODS, PRICE, AND PAYMENT
CONDITIONS
1. The e-shop specialized in the sale of investment gold and
silver coins and bars (hereinafter referred to only as the “Goods”). The
amount, the purchase price, properties, and other data are provided on the
Seller´s e-shop. The purchase price depends on the selected type of goods. The
price of goods is stated in the description and specification of the goods when
viewing the particular goods, after putting the goods in the basket, this sum
is added the price of transport and packing. The Buyer is informed about the
sum of fees in individual steps in dependency on the selection in individual
steps of making an order. All prices provided on the Seller´s e-shop are final.
Prices are continuously updated 2 (twice) a day, considering and in dependency
on the movement of prices on international gold and silver markets. Prices of
goods are exempt from the value added tax within the meaning of Section 67 Act
No. 222/2004 Coll. on the Value Added Tax.
2. The purchase price for the goods and transport
(hereinafter referred to only as the “Total Price“) must be paid by the Buyer
by one of the methods as stated below.
– by noncash transfer to the Seller´s
account (payment based on a payment call – in advance),
The purchase price is payable within 10 (ten) days from the
order confirmation. In the case the Buyer fails to pay for the ordered goods,
the Seller has the right to cancel the Buyer´s reservation of goods, to mark
the order as invalid and the Purchase Contract shall be thereby terminated. The
Buyer is obliged to pay the purchase price of the goods together with the
specification of the payment variable symbol. The Buyer´s obligation to pay the
purchase price has been fulfilled at the moment of crediting the particular sum
to the Seller´s account. The goods will be dispatched after the acceptance of
money to the Seller´s account.
– by online payment by card through payment
gate (Stripe/GlobalPayments/PayPal etc.),
3.The Buyer is obliged to pay the purchase price to the
Seller for the goods agreed in the purchase contract, the Buyer is authorized
to withdraw from the purchase contract and to request the refunding of the
purchase price only in accordance with legislation of the Slovak Republic.
4. The Seller shall issue to the Buyer, with
respect to the payments made on the basis of the purchase contract, an invoice
(tax document) serving also as a warranty card. An invoice (tax document) is
sent exclusively electronically, within the meaning of legislation in force, in
the PDF format, specifically within 3 (three) days from the acceptance of the
payment for the order. If the Buyer requests an invoice in paper form as well,
such invoice shall be sent additionally by post.
VI. CONDITIONS OF GOODS DELIVERY
1. In the case the Seller is obliged to deliver,
pursuant to the purchase contract, goods to a place designated by the Buyer in
the order, the Buyer is obliged to accept the goods upon delivery.
2. The takeover of goods by the Buyer is in principle
possible only after they have been paid for in full, unless provided otherwise.
In the case the Buyer fails to pay the full purchase price to the Seller upon
the takeover of the goods, the contracting parties agree that the Seller is
authorized to withdraw from the purchase contract and to request from the Buyer
compensation for the costs incurred in connection with the ordering and
delivering of unpaid goods.
3. The goods shall be sold according to the Seller´s
displayed models, sample folders and/or catalogues, situated in the Seller´s
e-shop.
4. If it is not agreed how the goods are to be packed, the
Seller shall pack the goods as it is customary; if there are no established
procedures, then the goods shall be packed in the manner required for keeping
the goods protected. The Seller shall prepare the goods for transport in the
same way.
5. Information about orientational availability of the goods
shall be provided in the e-shop for each item. If the goods is in stock, they
are dispatched according to capacity within the shortest time, at the latest
though within 30 (thirty) days from the order acceptance. If there are several
items and services in the order and part of them is not in stock, we inform the
Buyer of the possibility of partial deliveries. In the case it is not possible
to meet the given time limits for technical reasons, the Buyer will be informed
of such circumstance without undue delay. If the Seller failed to meet its
obligation to deliver the goods within the agreed time limit, the Buyer shall
call upon the Seller to deliver the goods in an additional reasonable time limit.
If the Seller fails to deliver the goods in such additional reasonable time
limit, the Buyer shall be authorized to withdraw from the contract.
The place of performance shall be the place to which the
goods are delivered. The Seller carries out transport to the Buyer through:
6. The Buyer may choose from the following methods of the
goods delivery:
a) delivery of the goods through a courier company: DPD /
FedEx/TNT
b) delivery of the goods through Slovenská pošta, 1st class
7. When sending the goods in the territory of the Slovakia
as well as abroad, the cost of transport is calculated individually pursuant to
the particular transporter´s transport price agreement. The Price List of
Transport Services constitutes the Annex No. 3
8. Full insurance of the value of the parcel is only
possible when transporting through a courier service (DPD / FedEx/TNT). The
seller is not responsible for the loss of the parcel and recommends using the
courier service (DPD / FedEx/TNT) for transport.
10. The Buyer is obliged to accept the goods at
the place that is stated in the Seller´s acceptance of the Buyer´s order. If
the Buyer refuses to accept the goods delivered through a transporter with the
collection term for no reason, after the expiry of such term stated in the
purchase contract, the Seller is entitled to the compensation of the incurred
loss (e.g., the entitlement to the compensation of actually incurred
expenditure connected with the delivery of the goods, expenditure connected with
the packing, order administration and also has the right to charge the lost
profit). After the expiry of such collection term within which the Buyer was
obliged to accept the goods, the Seller is authorized to withdraw from the
purchase contract and to sell the goods to a third party.
11. In the case it is necessary to deliver the
goods repeatedly or in other manner than the one stated in the order for
reasons on the Buyer´s side, the Buyer is obliged to pay the cost connected
with such repeated delivery of the goods or the cost connected with other
method of delivery.
12. In the case the Seller delivers the goods to the Buyer
to the place designated by the Buyer in the purchase contract, the Buyer is
obliged to accept the goods in person or to ensure that the goods are accepted
by a person authorized by the Buyer for the case of the Buyer´s absence to take
over the goods stated in the purchase contract. A third party authorized by the
Buyer to take over the goods stated in the purchase contract is obliged to
submit the original or copy of the purchase contract and the document proving
the payment of the goods and written authorization.
13. When accepting the goods from the
transporter, the Buyer is recommended to check the integrity of the goods
packaging and in the case of any defects, to inform the transporter of such
fact without undue delay. If noticing a damaged packaging testified to an
unauthorized opening of the consignment, the Buyer does not have to accept such
consignment from the transporter and shall proceed within the meaning of the
clause 13 of this Article. By the Buyer´s signature in the waybill, the Buyer
confirms, at the takeover, the integrity, completeness and wholeness of the
packaging.
14. The Seller is authorized to deliver the goods prior to
the agreed date of delivery of the goods only with the Buyer´s consent.
15. The Buyer is authorized not to accept the goods/to
refuse the goods if the Buyer finds out that:
a) the packaging of the goods has been seriously damaged and it may be presumed
that the contents inside have been damaged as well, or,
b) the goods is not complete, or,
c) the goods, although packed, obviously do not correspond to the object of the
purchase contract,
d) and under the condition that it states grounds for such
refusal in the takeover protocol. The Buyer is also obliged to inform the
Seller, without undue delay and by means of e-mail to the address for handling
orders. The grounds for refusal must be stated by the Buyer (in the case it
does not concern withdrawal from the contract in accordance with law) in the
takeover protocol (in the case of collection in person or delivery by a courier
service).
16. The Seller shall not be held liable for a delayed
delivery of the goods caused by a transport company or by providing an
incorrect address by the Buyer. Late delivery of the consignment does not
authorize the customer to refuse the consignment or to request a discount for
the failure to observe the delivery term.
17. The goods is deemed delivered upon delivery of the goods
to the address as stated in the order acceptance and taken over upon the
physical takeover of the goods by the Buyer or by the Buyer´s authorized
representative or upon the refusal to take over the goods which the transporter
shall indicate in the protocol on the delivery and handover of the goods.
18. The Seller shall deliver to the Buyer, together with the
goods, the document proving the takeover of the goods that is, at the same
time, the document proving the payment of the goods in the case of payment on
delivery. The invoice shall be sent to the Buyer electronically by e-mail
within 3 (three) days from the payment acceptance.
VII. ACQUISITION OF TITLE AND TRANSFER OF THE RISK OF DAMAGE
TO GOODS
1. The Buyer shall acquire the ownership right to the goods
only upon the payment of the purchase price for the goods in full.
2. The risk of damage to the goods shall be transferred to
the Consumer when the Buyer or a third party authorized by the Buyer accepts
the goods from the Seller or the Seller´s representative in charge of the
delivery of the goods or it fails to do so in time, in such case when the
Seller enables the Buyer to use the goods and the Buyer does not accept the
goods.
3. The risk of damage to the goods shall be transferred to
the Buyer – business entity when it accepts the goods from the Seller or it
fails to do so in time, in such case when the Seller enables the Buyer to use
the goods and the Buyer does not accept the goods.
VIII. WITHDRAWAL FROM THE CONTRACT
1. The Consumer takes note that with respect to the nature
of the sold goods it is not entitled to the withdrawal from the contract,
specifically in accordance with Section 7 (6) of the Act No. 102/2014 Coll. on
the Consumer Protection in the case of sale of goods or provision of services
under a distance contract or contract concluded outside Seller´s operating
premises and on amending and supplementing some acts:
The Consumer cannot withdraw from the contract whose subject
is as follows:
– the sale of the goods or the provision of a service
whose price depends on the movement of prices on the financial market which
cannot be influenced by the Seller and that may take place during the period
for withdrawal from the contract.
2. The Seller is authorized to withdraw from the contract if
it is not able to deliver the goods duly and in time for the reason of the
exhaustion of stocks, unavailability of the goods, technical reasons, operating
and technical errors (published incorrect price on the Seller´s website
differing from a standard price and the principles of morality) or in the cases
when the manufacturer, importer or supplier of the goods postponed production
or other serious change occurred or for force majeure grounds. The Seller is
obliged to inform the Buyer immediately of such circumstance and to refund the
Buyer the already paid purchase price for the goods agreed in the purchase
contract within the time limit of 7 (seven) days from the notice of withdrawal
from the purchase contract, specifically by transfer to the account as
designated by the Buyer, unless the Seller and the Buyer agree on
alternative benefits or otherwise.
Orders for Precious Metals – Price Fluctuations &
Cancellation
Market-linked products
Products made of precious metals (including but not limited
to silver, gold, platinum, copper, and palladium) are subject to continuous
price fluctuations on global financial markets, which are beyond the Seller’s
control.
All prices for precious metal products are fixed at
the moment the order is confirmed.
IX. NO RIGHT OF WITHDRAWAL DUE TO PRICE CHANGES
In accordance with applicable consumer protection laws,
including Article 16(b) of Directive 2011/83/EU, the statutory right of
withdrawal does not apply to goods whose price depends on fluctuations
in the financial market which cannot be controlled by the Seller.
As a result, orders for precious metal products
cannot be cancelled, amended, or refunded due to changes in market prices,
including situations where the market price decreases after the order has been
placed.
a) CANCELLATION REQUESTS
Requests to cancel an order for precious metal products
based solely on martprice movements (for example, a price decrease after
purchase) will not be accepted.
The Seller is under no obligation to cancel such orders or
issue refunds in these circumstances.
b) RE-ORDERING AT A DIFFERENT PRICE
Customers are not entitled to cancel an existing order in
order to place a new order at a lower market price. Each order represents a
separate and binding agreement at the price valid at the time of confirmation.
c) EXCEPTIONS
A refund or cancellation may only be considered if:
- the
Seller fails to deliver the goods within the agreed timeframe for reasons
attributable solely to the Seller; or - the
goods are materially defective or not in conformity with the contract; or - mandatory
legal provisions require otherwise.
Market price movements do not constitute a
valid reason for cancellation or refund.
d) ACCEPTANCE
By placing an order, the customer expressly acknowledges and
agrees that:
- precious
metal prices are volatile; - the
price is fixed at the time of order confirmation; and - the
order cannot be cancelled due to subsequent price changes.
X. COMPLAINT HANDLING POLICY (Liability for Defects,
Warranty, Complaints)
1. The Complaint Handling Policy is governed by the
following applicable provisions of the Act No. 40/1964 Coll., the Civil Code as
amended (hereinafter referred to only as the “Civil Code“) as well as the
Act No. 250/2007 Coll. on the Consumer Protection and on amendments to
the Act of the National Council of the Slovak Republic No. 372/1990 Coll. on
the Offences as later amended (hereinafter referred to only as the “Consumer
Protection Act“).
2. The Consumer may enforce his/her claims arising from
defects of the goods under the terms and conditions as laid down in the
Complaint Handling Policy. The Complaint Handling Policy has been adopted and
published by the operator on the website www.pressburgmint.com
3. The enforcement of claims arising from defects of the
goods by the Buyer – business entity is governed by the applicable provisions
of the Commercial Code.
XI. ALTERNATIVE RESOLUTION OF DISPUTES
1. Should the Consumer be unsatisfied with the manner in
which the Seller handled his/her complaint or assumes that the Seller breached
his/her rights, the Consumer may turn to the Seller with a request for
rectification.
2. If the Seller replies to the request for rectification
negatively or fails to reply to it within 30 (thirty) days from its sending,
the Consumer has the right to file, within the meaning of Section 12 Act No.
391/2015 Coll. on Alternative Resolution of the Consumer Disputes and on
amending and supplementing some acts, a petition for the commencement of
alternative resolution of his/her dispute.
3. The competent entity for alternative resolution of the
consumer disputes with the e-shop operator within the meaning of Section 3 of
the Act No. 391/2015 Coll. on Alternative Resolution of the Consumer Disputes,
specifically e.g., Slovak Trade Inspection (Slovenská obchodná inšpekcia
www.soi.sk) or other competent authorized legal entity on the list of entities
of alternative resolution of disputes maintained by the Ministry of Economy of
the Slovak Republic (http://www.mhsr.sk/zoznam-subjektov-alternativneho-riesenia-spotrebitelskychsporov/146987s),
while the Consumer has the right to choose to which of the listed entities of
alternative resolution of the consumer disputes he/she shall turn to.
4. At the same time, the Consumer may use, for filing a
petition for alternative resolution of his/her dispute, the on-line platform
for the resolution of disputes that is available at http://ec.europa.eu/consumers/odr/.
Information about fees for such petition may be found by the Consumer on
websites of the specific entity for alternative resolution of disputes.
5. The value of the dispute that is to be settled by the
alternative resolution of disputes must exceed the sum of 20 (twenty) EUR. The
entity for the alternative resolution of disputes may request from the Consumer
a fee for the commencement of the alternative resolution of a dispute no more
than the sum of 5 (five) EUR, including the value-added tax, i.e., at the
earliest together with the sending of the notice of the commencement of the
alternative resolution of a dispute.
6. Only the Consumer may demand the resolution of disputes
by some of the entities of alternative resolution of the disputes.
XII. PERSONAL DATA PROTECTION
1. The Seller as the data controller shall process personal
data to an inevitable extent. The Seller processes personal data within the
meaning of legal regulations in force and within the meaning of the Act
No. 18/2018 Coll. on Personal Data Protection and on amending and supplementing
some acts and THE REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL (EU) of 27 April 2016 on the protection of individuals with regard
to the processing of personal data and on the free movement of
such data. The method of the Seller´s personal data processing may be
found in the section [„GDPR; Personal Data Protection Conditions; Personal Data
Protection“].
2. The Seller declares that it has adopted adequate
technical, organizational and personnel measures corresponding to the method of
personal data processing, while it has namely taken into account the useable
technical means, confidentiality and significance of the processed personal
data.
XIII. FINAL PROVISIONS
1. The Seller reserves the right to amend these Business
Terms and Conditions. The obligation to inform about amendments to the Business
Terms and Conditions shall be deemed fulfilled by its publication on the
Seller´s e-shop.
2. The contracting parties agree that communication between
them will take the form of e-mails or letters.
3. The Purchase Contract shall be concluded for a fixed
term, i.e., until the fulfilment of obligations of both contracting parties
arising from the Purchase Contract and these General Business Terms and
Conditions.
4. All binding legal relations established under the
contract concluded by and between the Seller and the Buyer in conjunction with
these General Business Terms and Conditions shall be governed by the Code of
Administrative Procedure of the Slovak Republic.
5. The relations not governed by these General Business
Terms and Conditions shall be regulated by applicable provisions, in particular
of the Act No. 40/1964 Coll. the Civil Code, the Act No. 22/2004 Coll. on
Electronic Business and on amending and supplementing the Act No. 128/2002
Coll. on the State Supervision of Internal Market in the Consumer Protection
Matters and on amending and supplementing some acts, the Act No. 250/2007 Coll.
on the Consumer Protection and on amendments to the Act of the National Council
of the Slovak Republic No.372/1990 Coll. on the Offences as later amended and
the Act No. 102/2014 Coll. on the Consumer Protection in the case of sale of
goods or provision of services under a distance contract or contract concluded
outside Seller´s operating premises and on amending and supplementing some acts
and other generally binding legal regulations of the Slovak Republic, the Act
No. 513/1991 Coll., the Commercial Code as well as related legal regulations.
6. Annexes hereto constitute an integral part of these
General Business Terms and Conditions.
7. These General Business Terms and Conditions are protected
by the Act No. 185/2015, Coll. the Copyright Act, in the wording of later legal
regulations.
9. These Business Terms and Conditions enter into force and
effect on 26th June 2023
ANNEX:
3) Price List of Transport Services – Slovak Post, DP
